Refund policy

Returns

  • LBO accepts returns on a case-by-case basis. We understand that problems happen, things are purchased by accident, etc. Please reach out to us via our contact form for any needed returns. 
  • Shipping damage happens, and if it does, please reach out to the shipping provider for an insurance claim. 
  • Item must be returned in its original condition. All accessories (including cases, straps, batteries, stickers, merchandise of any kind, and all other accessories that may or may not be listed here) must be returned with the product.
  • Purchaser will pay return shipping, Long Beach Optix will not send a return shipping label.
    Please send returns to: 
    PO Box 25
    Jarrettsville, MD 21084
  • Long Beach Optix does not sell internationally, at this time, so any purchases from outside of the United States will not be accepted.